Health in Montpellier

Social Security = Sécurité Sociale = Assurance Maladie = CPAM (Caisse Primaire d’Assurance Maladie)

This FREE and MANDATORY online procedure allows you to obtain a Social Security number (NIR = Numéro d’Inscription au Répertoire).

The Social Security number is essential for partial reimbursement of medical expenses and for other formalities (housing benefit, health insurance, student jobs, etc.). It is also required to sign the internship agreement that will validate your year of training.

Ameli is the Social Security website. You can use it to update your contact details (postal address, bank details), check reimbursements, download a certificate of affiliation to Social Security, etc. It is very important to keep your postal address and bank details up to date.

1. On receipt of your definitive membership certificate, online account creation request

2. Code to activate the creation of your account received by email or by post (to the address you provided on the Social Security application).

You will then be able to request your “carte vitale”, update your contact details (postal address, bank details), consult reimbursements, download your certificate of entitlement, etc. It is very important to keep your postal address and bank details up to date.

The Carte Vitale allows you to be reimbursed for medical consultations and, in some cases, to avoid paying in advance.

You can apply for a Carte Vitale online via your Ameli account, or by returning the form you receive by post.

Digital Carte Vitale: Carte Vitale app on your mobile phone.
It provides access to up-to-date information in real time and can temporarily replace the physical card.

“Mon Espace Santé” allows you to store documents and health information in complete confidentiality and share this information with your doctors if you wish.
Online account activation.

Optional insurance that allows you to obtain additional reimbursements (total or partial) in addition to those provided by the Social Security.
Check if you qualify for the Complémentaire Santé Solidaire (free or less than €1 per day).
If not, check the rates of other insurance companies using the Health Insurance Comparator or HEYME or SMERRA or LMDE.

Remote transmission

If you have a mutual insurance, check that it has activated teletransmission with your CPAM to facilitate the reimbursement of your healthcare expenses.
Update your “carte vitale”. If you have a mutual insurance, ask a pharmacy to update your carte vitale to facilitate the reimbursements.

The “Centres d’Examen de Santé” (CES) offer a comprehensive overview of your health and rights, personalised advice and screening services. If necessary, the CES will refer you to a specialist for treatment and/or prescriptions.
The consultation takes about 2 hours.

By appointment only: https://ces-occitanie-mediterranee.fr/herault/

To make an appointment with a general practitioner, you can contact the Centre de Soins Universitaire.
Find all the contact details in the directory of healthcare professionals.

LOOK AT THE FEES!

For the best reimbursement, choose for professionals conventionnés secteur 1 / honoraires sans dépassement (no additional fees).

Documents to be presented at each consultation

• “carte vitale” (issued by the Social Security / CPAM),
• certificate of mutual insurance.

The Student Support Service is here to help you. If you are experiencing psychological or health problems, its members can give you advice or refer you to health professionals.

• Common email address
• Individual contacts: Francine Audouy | Isabelle Chang | Hélène Salvat | Jérémy Vendé

• 15: SAMU (Emergency Medical Assistance Service). If you have a serious health problem, you can call this number for medical advice. The doctor will give you advice and/or refer you to an emergency or medical centre.
• Some contact details for medical centres:
  • Maison Médicale de Garde Lapeyronie: https://www.chu-montpellier.fr/en/mmg-lap  
  • UrgenceMed: https://urgencemed.fr/ 
  • SOS Médecins Montpellier: https://www.sosmedecin34.fr/consultations-visites/ 
• 18: Fire brigade (fire, accident)
• 112: European emergency number, for all emergency services (fire brigade, police, medical assistance). If the telephone network is unreliable, the call is automatically routed to the best mobile operator in the area.
• 36 24: Paid service, 7 days a week, 24 hours a day. Emergency number to contact a doctor to come to your home, only to call if you can’t move.
• Out-of-hours pharmacy: call 32 37 (paid service)  -  https://www.3237.fr/